Reference

Privacy Policy For Your novo77 Account

Our Privacy Policy explains what we collect when you open a novo77 account, sign in from a mobile device, or check DANA and QRIS status.

Account dataWallet recordsCookie choicesAccess requests

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How Our Privacy Policy Applies

novo77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers data connected with your account path, including contact details used before account access, device and browser signals, sign-in records, support messages, and payment status linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity. We use this information to authenticate

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access, match a payment reference, investigate a stalled wallet status, prevent account misuse, and keep an accurate service record. When access or eligibility is discussed, it depends on local law, and the policy should be read together with the conditions shown at account access. You can
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contact us through Email Support Desk to ask what data we hold, why it is used, how long it is retained, or how to request a correction. Data requests may require account and identity checks so we do not disclose information to the wrong person.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATH

Get Privacy Help Through Email Support Desk

A direct email route keeps your Privacy Policy questions separate from general lobby messages.

DATA PRACTICES

What We Do With Your Account Data

We keep our Privacy Policy practical by linking each data use to an account task. Contact details support sign-in and replies; device signals help identify unusual sessions; cookie data helps remember selected…

Account details

We use the contact details you submit to create the account path, send account messages, confirm ownership, and handle Email Support Desk requests. Keeping your email current helps us identify the correct record when you ask for access or correction.

Device signals

When you sign in on a phone or desktop browser, we may record device, browser, session, and network signals. These details help us spot an unusual access pattern and protect the account without storing the contents of your personal device.

Cookies and settings

Cookies can remember session state, language selection, and basic page preferences. You can manage cookies through your browser controls, though switching them off may require another sign-in or make some account pages behave differently.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity, we handle the reference, amount status, and account link needed to reconcile the record. We do not need your wallet password to investigate a pending or mismatched status.

Retention checks

We retain account, support, security, and transaction records only for the period needed for the stated service purpose, dispute handling, account protection, or legal duties. When a retention period ends, records are deleted, anonymised, or securely restricted.

Request handling

To request access, correction, deletion, or a copy of relevant data, contact Email Support Desk from your account email. We may verify ownership, clarify the scope, and explain any record that must remain for account security or legal duties.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the account and payment questions we expect you to ask before opening access. They explain the practical route for data access, cookie choices, device records, wallet references, and contact requests. Our handling remains subject to where local law permits, and Email Support Desk is the starting point when your situation needs an account-specific answer.

It covers account details, sign-in and device signals, cookies, support messages, security records, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity. It explains why we use each category, retention principles, and how to contact us.

Send an access request to Email Support Desk from the email connected with your account. State that you are requesting data under the Privacy Policy and identify the account. We may confirm ownership before sharing records or clarifying what we hold.

Yes. The Privacy Policy covers the payment references and status information needed to connect DANA or QRIS activity with your account. It does not require your wallet password. Send the visible reference and date to Email Support Desk for an account-specific check.

We may record browser type, device signals, session details, and network indicators when you access your account. These records help identify unusual sign-ins and protect account access. They describe the connection used for the session, not the private contents of your device.

Yes. Contact Email Support Desk with the incorrect field and the replacement detail, using your account email where possible. We verify the request against the account path, then correct the record or explain why an additional ownership check is required.

We keep data for the period needed for the stated account purpose, support handling, security checks, disputes, or legal duties. After that period, records are deleted, anonymised, or securely restricted. Email Support Desk can explain the retention reason for a specific record.

Yes. Account access and eligibility depend on local law. The Privacy Policy describes our data handling for supported access, while the conditions shown during the account path determine whether access is available in your location, including Jakarta and other Indonesian locations.

Privacy Policy For Your novo77 Account

Get Privacy Help Through Email Support Desk

What We Do With Your Account Data

Account details

Device signals

Cookies and settings

Payment references

Retention checks

Request handling

Privacy Policy Answers For Indonesia

01 What does the novo77 Privacy Policy cover?

02 How can I request my data from novo77?

03 Does the Privacy Policy cover DANA and QRIS details?

04 What device data does novo77 collect?

05 Can I ask novo77 to correct my account data?

06 How long does novo77 keep personal data?

07 Does access to novo77 depend on local law?

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