Reference

Terms & Conditions for Your novo77 Account

novo77 Terms & Conditions set the rules for opening an account, using the casino and sports sections, and moving funds through DANA, OVO, GoPay or QRIS.

Account access rulesWallet verification termsPolicy contact routeIndonesia access wording
novo77 Terms & Conditions for Your novo77 Account
CONTACT TERMS

Get Written Help With Policy Questions

A clear support route matters when a Terms & Conditions clause affects your account or wallet request.

Email Support Desk Use the Email Support Desk for a written explanation of Terms & Conditions, an…
Account Access If phone verification blocks access, tell us which account step stopped and whether you…
Wallet Status For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, attach the…
ACCOUNT SAFEGUARDS

Your Data And Policy Requests

The Terms & Conditions work alongside our account-handling process: we use submitted details to create access, verify the phone step, process wallet requests, and respond to policy questions.

Account Details

Enter your name, contact details and wallet information accurately. If a detail changes, ask us to amend the account record through the Email Support Desk before submitting a withdrawal request.

Cookies And Sessions

Cookies can keep a browser session connected to your account. Clearing them may sign you out, while a new phone or desktop browser can trigger another login or phone verification step under the Terms & Conditions.

Login Security

Keep your password private and sign out from shared devices. We may pause an account check when access patterns or account details do not match, then ask you to confirm ownership through the registered contact route.

Wallet Records

We connect payment references with your account to assess deposits and withdrawals. A DANA, OVO, GoPay or QRIS receipt should match the account details supplied during verification before a request can proceed.

Record Retention

We keep account, support and transaction records for account administration, payment reconciliation, dispute handling and applicable legal duties. When a retention period ends, handling follows the deletion or anonymisation process used for that record type.

Change Requests

Ask the Email Support Desk to correct account data, explain a clause, or request access to information held about your account. Send the request from your registered email so we can check account ownership first.

Answers About novo77 Terms & Conditions

These Terms & Conditions questions cover the account decisions you are most likely to make before opening access or requesting a wallet transaction. We answer them in plain English and keep the operational details close to the policy: phone verification, local-law eligibility, browser sessions, payment references, data requests, and the Email Support Desk. For a case-specific answer, send the account reference from your registered email.

They cover account creation, phone verification, login security, casino and sports access, payment references, withdrawal checks, policy changes, data handling and account closure. The same terms apply to your use of the mobile browser and desktop browser, subject to eligibility where local law permits.

Account access depends on local law. Where local law permits, you must enter accurate details and complete phone verification before the account can be accessed. We may request clarification when your identity or payment details do not match the information supplied during account creation.

Phone verification links account access to the contact detail you supplied and helps us handle ownership questions. If the step fails, contact the Email Support Desk with your registered email and device path, such as mobile browser or desktop browser, so we can explain the next action.

Yes. The Terms & Conditions require payment details to match your account record. For DANA, OVO, GoPay and QRIS, keep the transaction reference and receipt. Bank transfer and virtual account requests also need the displayed account instructions followed before a withdrawal check can begin.

Send a correction request to the Email Support Desk from your registered email. State which detail is incorrect and provide the relevant account reference. We may ask for an ownership check before changing a phone number, identity detail, or wallet record connected to your Terms & Conditions.

When we revise the Terms & Conditions, we show the updated wording and revision date on this page. Read the new terms before continuing account access or submitting a wallet request. If a change is unclear, ask the Email Support Desk for a written explanation.

Yes, send an account-closure request through the Email Support Desk from your registered email. Include your account reference and wait for confirmation. We may retain records needed for payment reconciliation, disputes, account administration and legal duties after access has been closed.